Privacy Policy


TOK operates (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

The Information We Collect

We collect information about how you interact with the Site. This includes information such as access dates and times, pages viewed, type of browser, and Internet Protocol. In some cases, we collect this information through cookies( small text files that are stored on your browser or device by websites, apps, online media, and advertisements), pixel tags, and similar technologies that create and maintain unique identifiers.
When you contact us from contact form, we may ask you for the following information:
Name, Company, Type of industry, E-mail address, country.

How We Use Your Information

TOK collects and uses information to enable reliable and convenient transportation, delivery and other products and services.
We also use the information we collect:
For customer support
To provide promotions or contests
In connection with legal proceedings
TOK does not sell or share your personal information to third parties for third party direct marketing purposes.


TOK uses cookies and similar technologies for purposes such as:
Authenticating users
Delivering and measuring the effectiveness of advertising campaigns
Analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with the Site.
TOK may also allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site, as well as when you visit other online sites and services.  In “Your Choice” section, including regarding your choices relating to such technologies.

■Customer support

TOK uses the information we collect to assist you when you contact from Contact form, including to:
・Direct your questions to the appropriate customer support person
・Investigate and address your concerns

■Communications from TOK

TOK may use the information we collect to communicate with you about products,  promotions, surveys, news and events.TOK may use the information we collect to communicate with you about products, services, promotions, studies, surveys, news, updates and events.
Users in the EU and EEA have have the right to object to this type of processing.

■Legal proceedings and requirements

We may use the information we collect as requested by regulators, government entities, and official inquiries.

Retention Period

TOK store information we collect  as long as necessary to comply with our legal obligations or to ensure that we provide the right services.

Your Choice

You have the right to choose whether or not to accept cookies. However, they are an important part of how the Site work, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality of the Services.

You can refuse to collect log data, if you install the Google Analytics opt-out add-on.

When you contact us from Contact form, you can omit some information, such as Company, Type of industry.
You can also select an contact method other than using the site.

User Right

■Explanation and copies of your date

・You have the right to request an explanation of the information that TOK has about you and how TOK uses that information.
You can request to receive detailed explanation of the information that TOK has about you and the purpose of using the information from the Contact form.
・You also have the right to receive a copy of the information that TOK collects about you.
You can request a copy of the information that TOK collects abouut you from the Contact form.


If TOK has information about you that you believe is inaccurate, you have the right to request correction of your information.
You can request corrections for errors in information that TOK has about you from the Contact form.


You have the right to ask for deletion of information that TOK has about you at any time.
You can request deletion of user information from the Contact form.
We may retain certain information about you as required by law and for legitimate business purposes permitted by law.

■Objections and complaints

・Users in the EU and EEA have the right to object to TOK’s processing of personal data, including for marketing purposes based on profiling and/or automated decision making. TOK may continue to process your information notwithstanding the objection to the extent permitted under GDPR.

Grounds for Processing

■legitimate interests

TOK collects information for legitimate interests based on:
• We need information to improve our platform.
・When we receive an inquiry, we need information for an answer.
• We use information to monitor and eliminate fraudulent activities in which computers mimic actual user activity.


This homepage uses cookies like many sites.  You can arbitrarily refuse to provide cookies.
You can reject log date collection by installing the Google Analytics opt-out add-on.
When making inquiries to our company, you enter personal data on own will.
Therefore, the user may agree to provide personal data.
You can revoke your consent at any time.

Date Controller

The data controller of the information provided by users of this site and the information collected by TOK is  TOK, Inc.
The data controller: TOK, Inc.
1-17-12, Azusawa, Itabashi, Tokyo, 174-8501, Japan

Contact Us

TOK responds sincerely to various requests from users.
If you have any questions or requests, please contact us.

Update To This Policy

This Privacy Policy is effective as of February 4, 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically.
Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Link Policy

1 Linking to the TOK website is generally permitted as long as it is done in a manner consistent with this Link Policy, applicable laws, and fair practices.

2 We reserve the right to refuse links that fall into any of the following categories:
・Links from media that violate public order and morals, contain adult content, or attract crime or violence.
・Links from media that infringe intellectual property rights such as copyrights, trademarks, of TOK or its employees or third parties, as well as privacy rights, portrait rights, or other rights.
・Links that may mislead the actual relevance with TOK.
・Links from media that could undermine the reliability of TOK’s information or potentially harm TOK’s business.
・Links from media advertising specific political activities, ideological activities, or religions.
・Links from media containing content that violates other laws.

3 When linking, please clearly indicate that it is a link to the TOK website.

4 TOK may permit the use of its logo on a case-by-case basis under special circumstances. When using the logo, you must adhere to the conditions notified by TOK. TOK reserves the right to revoke this permission for logo usage at any time.

5 Formats of links that may result in a mixture of TOK’s content with content from the linking website, causing ambiguity about which content is which (such as links that incorporate content within frames), are prohibited.

6 TOK accepts no responsibility for the accuracy of the content on websites linking to the TOK website or linked from the TOK website.

7 TOK shall not be liable for any claims for damages, complaints, or demands from third parties regarding websites linking to the TOK website or linked from the TOK website.

8 When TOK requests the removal of a link, you are expected to comply.

9 If linking to the TOK website results in adverse effects on TOK, we may take appropriate action against the party responsible.

10 Please note that this Link Policy may be subject to change without prior notice. If you have already linked to TOK website, please ensure compliance with the latest Link Policy.